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PRIVACY POLICY

Last updated: 15 October 2026

Omega Concepts ("we", "us") respects your privacy. This policy explains what personal information we collect through omegaconcepts.co.za, why we collect it and how we protect it, in line with the Protection of Personal Information Act (POPIA).

WHO WE ARE
Omega Concepts provides commercial renovations, office fit-outs and office furniture in Cape Town and the Western Cape.
Information Officer: Steve, Omega Concepts
Email: steve@omegaconcepts.co.za
Phone: +27 81 207 1113
Address: Cape Town, Western Cape

WHAT WE COLLECT
- Details you give us when you fill in a form, email, phone or WhatsApp us: your name, email address, phone number, company name, location and details about your project or the products you are interested in.
- Information about how you use our website, collected through cookies (see below), such as pages visited, device type and approximate location.

WHY WE USE IT
- To respond to your enquiry, prepare quotes and deliver our services.
- To keep in touch with you about your project.
- To understand how our website is used and to improve it.
- To measure and improve our advertising.
We do not sell your personal information.

COOKIES AND TRACKING
Our website uses cookies and similar tools from Google (Analytics and Ads) and Meta (Facebook). These are only used with your consent, which you can give or withdraw at any time through the cookie banner on our website.

WHO WE SHARE IT WITH
We only share your information with trusted service providers who help us run our business, such as our website host (Wix) and the advertising and analytics providers named above, and with suppliers where needed to fulfil your order. Some of these providers store information outside South Africa. Where this happens, we rely on them to protect it to a standard similar to POPIA.

HOW LONG WE KEEP IT
We keep your information only for as long as we need it for the purposes above, or as required by law.

YOUR RIGHTS
You may ask us to see, correct or delete the personal information we hold about you, or object to us using it. To do so, contact us using the details above.
If you are unhappy with how we handle your information, you may lodge a complaint with the Information Regulator of South Africa: www.inforegulator.org.za

CHANGES TO THIS POLICY
We may update this policy from time to time. The latest version will always be on this page.

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